Aged and Disabled Waiver
The Aged and Disabled Waiver (ADW) Program is a long-term care alternative providing services designed to support and assist individuals who are aged or have disabilities. Locations for services include members' homes and communities where they reside, work and perform daily activities as opposed to in a nursing facility. The objective of this program is to promote choice, independence, participant-direction, respect, and dignity by providing person-centered services. The WV ADW Program is a federally approved program operated in WV by the Bureau for Medical Services (BMS), who contracts with KEPRO as the Utilization Management Contractor (UMC).
The Bureau of Senior Services is responsible for the day-to-day operations and oversight of the ADW Program. As the UMC, KEPRO is responsible for conducting initial and re-evaluation medical eligibility assessments, maintaining analyzing and providing program enrollment data and supporting the program’s processes through the comprehensive, web-based CareConnection© system. KEPRO also reviews and determines prior authorization decisions for requested services.
KEPRO provides a comprehensive CareConnection© system for data collection and submission. The system accommodates various user roles and even supports work performed by other BMS contractors.
- A&D Waiver CareConnection© Web User Manual
- A&D Waiver CareConnection© Provider Registration Form
- A&D Waiver CareConnection© Web User Request Form
- A&D Waiver Utilization Contractor Provider Manual
Aged and Disabled Waiver Contact Information
Bureau for Medical Services
350 Capitol Street, Room 251
Charleston, WV 25301
Bureau of Senior Services – Operating Agency
1900 Kanawha Blvd., East
Charleston, WV 25305
Fiscal Employer Agent (Personal Options)
Public Partnerships, LLC (PPL)
Molina Medicaid Solutions
For Providers: 888.483.0793
For Members: 304.343.3380
West Virginia Protective Services
WV CARES Helpful Tips