Manuals & Reference Materials

Behavioral Health

Behavioral Health Provider Utilization Management Guidelines

Behavioral Health Provider Manuals and Instructions:

Behavioral Health Retrospective Review Tools:

Outpatient Consultation Tools

 Private Practice Services Tools

Medical Services:

CareConnection® System Information

Home Health

Therapeutic Services - Physical & Occupational Therapy ~ Speech & Audiology ~ Cardiac & Pulmonary Rehabilitation ~ Chiropractic

DME - Durable Medical Equipment




Drug Code Changes

Speech and Audiology

  1. Speech Therapy Services/Speech Generating Systems and Devices
  2. Audiology


Socially Necessary Services

Socially Necessary Services Provider Utilization Management Guidelines:

Socially Necessary Services Provider Manuals:

Socially Necessary Services Retrospective Review Tools: