Medical Services

Registration for Medical Services

To register, all agencies must go to https://c3wv.kepro.com.

If the agency is registered in our system as a Medicaid provider, no additional registration is needed.

For CHIP ONLY Providers

All agencies must register at  https://c3wv.kepro.com. Below the "Password Location", click on "Provider Self Enrollment." Complete the items in red including the words WV CHIP in the agency name. Agree to the terms and submit the registration. Once received and processed you will receive an email of confirmation containing the user ID and password. Please immediately contact us at 304.343.9663 to link your agency NPI and complete the additional parts of the registration process.  

Authorization Direct Data Entry: https://providerportal.kepro.com

Frequently Used Numbers

Beginning July 1, 2019 KEPRO will become the Utilization Management Contractor for the West Virginia Children’s Health Insurance Program (WV CHIP) and Healthsmart will no longer be the vendor. KEPRO is offering webinars to providers to help in the transitioning process. Please see the list below of scheduled webinars and choose the one(s) best for you. Notice that the webinars are classified by Medicaid provider enrollment, new and existing.

New providers will receive a full training of the KEPRO C3 Provider Portal. Existing providers will only receive information regarding the transition process.

Note: If you are an existing provider but have not utilized the Provider Portal and would like a recap, feel free to attend a “New Provider” webinar. If you are unsure of which category you should attend, please email KEPRO.

Training Announcement

Below is the registration form for the webinar presentations. Once the registration form is completed, please send an email to wvchip@kepro.com with the form attached. An email will then be returned with the selected webinar information.

  • For WV CHIP ONLY (NEW) providers:
    • 6/18/2019 9AM-12PM
    • 6/20/2019 1PM-4PM
    • 6/26/2019 9AM-12PM
    • 6/27/2019 1PM-4PM
  • For Medicaid enrolled providers who are ALSO WV CHIP (EXISTING) providers:
    • 6/18/2019 2PM-3:30PM
    • 6/20/2019 9AM-10:30AM
    • 6/26/2019 2PM-3:30PM 
    • 6/27/2019 9AM-10:30AM

Chip Transition Training Registration Form