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All requests for Behavioral Health Services will be submitted Direct Data Entry (DDE) at careconnectionwv.kepro.com
No request for services will be faxed or authorized telephonically.
All providers of WVCHIP services will have to register for this service whether previously registered or not. Please utilize WVCHIP in your name, for example: Organization name Prestera WVCHIP and the NPI you are registered with for these Services.
Behavioral Health Training for WVCHIP
Four webinars are scheduled to share information regarding Kepro’s prior authorization system, WVCHIP behavioral health services, submission timelines and instructions. Please review the webinar schedule below and choose the one(s) best for you. To register for a webinar, email firstname.lastname@example.org indicating your webinar choice. Registered participants will receive access information three days prior to the scheduled event.
WVCHIP Behavioral Health Webinars:
If you have further questions, please contact Kepro at email@example.com or 1.888.571.0262.
Transition to Kepro Webinar
WVCHIP Policy, Coding Guides, and Training Standards
WVCHIP Prior Authorization Supplemental Documents